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Privacy Policy
Positive Psychology for Life (PPFL)

Effective Date: 2019

At Positive Psychology for Life (PPFL), we are committed to protecting and respecting your privacy in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or engage with our services.

1. Information We Collect

We may collect and process the following categories of personal data:

  • Personal Identification Data: Name, email address, phone number, job title, and company information when you contact us, subscribe to our newsletters, or book a service.

  • Usage Data: Information about your use of our website, including IP address, browser type, and pages accessed.

  • Transaction Data: Details of purchases or service bookings made through our website.

  • Communication Data: Correspondence records including emails, messages, and feedback.

2. How We Use Your Information

We process your data for the following purposes:

  • To provide services: Including booking, delivery, and communication regarding our services.

  • To improve our website and services: Monitor usage patterns and enhance your user experience.

  • To communicate with you: Share updates, newsletters, or marketing materials (only if you have opted in).

  • To process payments and transactions.

  • To comply with legal obligations.

Our lawful bases for processing this data are:

  • Performance of a contract

  • Consent (where required)

  • Legitimate interests

  • Compliance with legal obligations

3. Sharing Your Information

We do not sell or rent your data. We may share data with:

  • Service providers: Such as payment processors or IT support providers, only where necessary and under strict confidentiality.

  • Regulatory or legal authorities: If required to comply with legal obligations or protect rights and safety.

All third parties are required to take appropriate security measures and process your data only for specified purposes.

4. Cookies and Tracking Technologies

We use cookies to collect standard internet log information and visitor behaviour patterns. This helps us improve functionality and deliver tailored content.

You can set your browser to refuse cookies or alert you when cookies are being sent. 

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, use, alteration, or disclosure.

6. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (in certain cases)

  • Object to processing

  • Restrict processing (under certain conditions)

  • Data portability (receive your data in a structured, commonly used format)

To exercise any of these rights, contact us at:
📧 positivepsychologyforlife@gmail.com

You also have the right to complain with the Information Commissioner’s Office (ICO) if you believe your data is being misused.

8. Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted here, and where appropriate, we will notify you by email.

9. Contact Us

For any questions, concerns, or requests regarding your personal data, please contact:
📧 positivepsychologyforlife@gmail.com

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